Internet Service Agreement
This general service agreement is subject to the terms and conditions set forth herein. Customer agrees to abide by the terms and conditions of this agreement and the service policies posted on Grnco.net's website. The customer also agrees to pay City Light & Water the complete price for the services.
Scope of the Agreement:
The Internet is a computer network of inter-operable packet switched data networks. CL&W does not own, operate or manage the Internet and the Internet is in no way affiliated with CL&W. Therefore, Customer agrees that CL&W cannot guarantee that the services will provide Internet access that is sufficient to meet Customer's needs. Customer agrees that its use of the Internet and the Internet services is solely at its own risk and is subject all applicable local, state, federal and international laws and regulations.
Content of Communication:
Customer must evaluate and bear the risks associated with the subject matter, accuracy, completeness or usefulness of any content available to you on or the Services. Customer understands that CL&W is not liable for any action or inaction with respect to any content posted on or through the Services of the Internet.
Copyright and Other Rights:
The Services provide access to content that is protected by copyrights, trademarks, intellectual property rights. Customer agrees that it will not post, transmit or download content that is subject to another party's rights, on or the Services, without that party's express permission. Such unauthorized uploading, downloading, posting or transmitting: (1) may result in immediate termination of this Agreement, and; (2) may result in civil or criminal liability.
By posting or transmitting content to any public area (e.g., public chat rooms, message boards, software libraries) customer represents and warrants to CL&W that Customer has the right to post or transmit such content and that such content does not infringe any copyright of, or violate any right of privacy, or libel or violate any proprietary or other right of any other person. Customer hereby agrees to indemnify CL&W for any loss, liability, claim or expense whatsoever arising out of or in connection with any unauthorized posting or transmission or further use.
Warranties and Disclaimers:
CL&W warrants that the Services will be provided in a professional workmanlike manner. Customer must notify CL&W of any alleged breach of this warranty within 30 days after becoming aware of such alleged breach. If a claim occurs under guarantee and Customer notifies CL&W within the required period, CL&W will use reasonable efforts to repair, correct, restore interrupted or replace the Services. This is the only obligation of CL&W and your only remedy for any breach of any warranty and guarantee.
EXCEPT AS EXPRESSLY SET FORTH, HEREIN, THE SERVICED AND THE INTERNET ACCESS SERVICE SOFTWARE IS PROVIDED ON AN “AS IS”, “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, UNLESS SUCH WARRANTIES ARE LEGALLY INCAPABLE OF EXCLUSION, IN PARTICULAR, CL&W DOES NOT WARRANT THAT THE SERVICES WILL BE PROVIDED ON AN UNINTERRUPTED OR CONTINUOUS BASIS.
Limitation of Liability:
CL&W shall not be liable to Customer or to any party for any consequential, indirect or speculative damages of any kind including, without limitation, loss or liability resulting from: (1) loss of data; (2) loss of software or hardware; (3) loss or liability resulting from computer viruses or malicious worms; (4) loss or liability resulting from data non-delivery or data mis-delivery; (5) loss and liability resulting from any errors, omissions, or misstatements in any and all information, goods, or services obtained on or through the service, and (6) loss or liability resulting from acts of God. This limitation of liability applies even if CL&W is informed of the possibility of such damages.
CL&W entire liability with respect to your use of the Services, the Access Service Software, as well as any breach of the Agreement is solely limited to the amount you have paid to CL&W in connection with the Services provided herein.
Term:
This Agreement will commence at 9:00 a.m. on the next business day after the signed Agreement and Application for Internet Services is received in the CL&W offices, located at 1901 Jones Road, Paragould, AR 72450. Customer agrees that use of the Services binds the customer to the agreement, whether or not a signed agreement is received from the customer. This agreement will continue on a month-to-month basis unless the terminating party delivers to the other party 48 hours of advance notice. Notice can be given by telephone, fax or E-mail. All hardware issued for cable Internet service remains the property of CL&W and must be returned to the offices of CL&W at 1901 Jones Road, Paragould, AR 72450 upon termination of service.
Billing:
For all Service charges, CL&W will send Customer a monthly invoice. Charges shall be billed the month after use of Services. If Customer is a customer of electric, water, or sewer services with CL&W, their charge for Internet services will be included on their monthly utility bill, and the due date will be noted on the bill. If Customer is not a CL&W customer for other services, their monthly bill will be due on the 15th of each month.
Prices:
The cost of dial-up Internet Service is $17.95 per month on a monthly billing cycle and $14.95 per month on an annual per month on an annual billing cycle. Fees for the annual payment option are non-refundable and no installation fees will be incurred. The cost of cable Internet service is $39.95 per month on a monthly billing cycle.
City Light & Water Subscriber Signature
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